General questions
If all products are cared for properly they should last you a long time!
Apparel: Should be washed inside out with like colors in a cold cycle. Please refrain from using fabric softeners as they tend to loosen the fibers of garments and could any design to fade.
Drinkware: Thermal and ceramic mugs should be washed by hand. All plastic lids and straws can be placed in the top rack of the dishwasher.
Glassware: Hand wash as extreme heat can cause designs to lift from the glass surface.
Sneakers: Spot clean using a small brush (toothbrush) and a drop of soap and lightly scrub any dirt. Let shoes sit out in an open area till dry. DO NOT put sneakers in dryer!
Outdoor mats: Bang mat to release any dirt or debris. Then use hose to release any stubborn dirt from between the fibers. Hang or lay flat to dry.
For all apparel, designs are put through the DTG process, or Direct to Garment. The designs are applied using water soluble inks. These inks allow the design to be embedded into the fibers and are set using a vinegar wash that sets the inks in place. If your new apparel arrives smelling like vinegar it should come out in a single wash cycle.
Depends on the product. Shirts and hoodies can have a turnaround time of 7-10 business days. For shoes, they are outsourced and take longer. Please expect at least 20 business days to receive them. Products like mugs, tumblers, and stickers have a 5-7 business turn around time.
As of right now, no exchanges are given. If a product is damaged please send a photo to MandiTuckerDesigns@gmail.com with an image and your item will be replaced for the same exact item at no charge.
Some of our item come with free customization! However, if there is an item that you’d like to have customized, please email us at MandiTuckerDesigns@gmail.com. Please note that there might be an extra charge upon the type of changes requested.
That’s because we offer free shipping on all items in store within the U.S!
Yes! I have plenty of experience in branding, marketing, and printing goods such as paper printing, invites, layout design, and video production. Please email me at MandiTuckerDesigns@gmail.com to discuss!
Suggestions are always welcome, but not always utilized. I create products that I think will sell. If a suggestion seems oversaturated, it might not be utilized. Please do not be upset if it’s not.
Other questions about Mandi/this site
Ha! I’ve been a graphic designer for 15 years. For the last 8 years I’ve been moving from platform to platform with my own work. I’ve been on Redbubble, Studio8, Zazzle, and my latest venture being Etsy. People did purchase my designs, but platforms force you to color within lines that can take the creative control or claim you’re infringing on rights without warning or explanation. I just want to stay in my own lane. So I’m here on my own website with access to brand new things not offered on my previous platforms before!
So yes, this site is brand new–like June 2024 new! However, I am not. So please feel free to leave a comment if you purchased from me in the past or on this site. It helps to let people know of the type of work/products I produce/send.
If you have any questions at all, please email me at mandituckerdesigns@gmail.com and I’ll happily answer all questions!
I’ve got over 15 years in design experience. I have first hand knowledge of printing designs on products and apparel in working printshops where I got to see first hand how products were made in mass. I am well versed in creating my own products.
Me, myself, and I along with a ton of caffeine and tunes like Run DMC, Bon Jovi, and Taylor Swift. I also cuss a lot so it’s probably best to work alone anyway. It’s not like I can fire myself… well, I can, but won’t.
As frequently as I can. Please follow me on IG and FB and turn on notifications so you can can be notified when new designs are posted!
Currently, I work full time in a 9-5pm job. I also take care of my mom who has dementia. So my evenings and weekends are my creative time. Whether working on creating designs, or figuring out what created designs can go on what and then adjusting them to fit said item. I’m working as quickly as I can. Promise!
